Game Pass cancellation happens on your Microsoft account's services page — and Microsoft gives you a gentler option too: turning off recurring billing, which lets the current period run out without renewing.
Your game saves are safe either way. Games you got through Game Pass stop launching when the subscription lapses, but anything you purchased outright stays yours.
Cancel Game Pass
- Open your Microsoft services page. Go to account.microsoft.com/services in a browser and sign in with the account that owns Game Pass.
- Manage Game Pass. Find Xbox Game Pass and click "Manage".
- Cancel or stop renewal. Choose "Cancel subscription" (Microsoft may offer a prorated refund in some regions if you cancel mid-period) or "Turn off recurring billing" to simply let it expire.
- On console. Xbox: Profile & system → Settings → Account → Subscriptions → Game Pass → manage from there.
What you keep and lose
Game saves sync to your account and survive cancellation — resubscribe later and continue where you left off. Game Pass titles become unplayable until you resubscribe or buy them; DLC you bought for a Game Pass title stays owned but needs the base game.
If you prepaid with a gift card or code, the time runs out naturally; there's nothing to cancel unless you also have recurring billing on top.
Frequently asked questions
Will Microsoft refund unused time?
Sometimes — the cancel flow at account.microsoft.com states whether you're eligible for a prorated refund; otherwise the subscription runs to the end of the period.
Do I lose my save files?
No. Saves stay tied to your account and work again if you resubscribe or buy the game.
What's the difference between cancelling and turning off recurring billing?
Cancelling may end access early (with possible refund); turning off recurring billing keeps access to the end of the paid period and simply doesn't renew.